Service Policy

At Lafati, we are committed to providing excellent customer service and high-quality products. Here are some important details about our service policy:

Shipping and Delivery

We strive to process and ship all orders within 1-2 business days. Delivery times may vary depending on your location and shipping method. We offer free standard shipping on all orders over $50.

Returns and Exchanges

If you are not satisfied with your purchase, we offer a 30-day return policy. To be eligible for a return, the item must be unused and in the same condition that you received it. To initiate a return, please contact our customer service team.

If you receive a defective or damaged item, please contact us immediately and we will arrange for a replacement or refund.

Please note that shipping costs for returns or exchanges are the responsibility of the customer.


We stand behind the quality of our products and offer a limited warranty against defects in materials and workmanship. The duration of the warranty varies by product and is specified in the product description. If you experience any issues with your product during the warranty period, please contact us and we will arrange for a repair or replacement.

Contact Us

If you have any questions or concerns about our service policy, please don't hesitate to contact our customer service team at +1 (909) 829-5344 or